How We Evaluate Providers

We publish high-level criteria; proprietary scoring remains private.

Inclusion Criteria

All providers must meet these pass/fail requirements to be considered:

  • Licensure & compliance (states served)
  • Clear care flow (intake → clinician review → fulfillment)
  • Transparent pricing or ranges
  • Medication availability & fulfillment details
  • Accessible support & policies (refund/cancel)
  • Clear privacy statements
Ranking Pillars

Qualified providers are then scored across these key areas:

Access & CoverageValueMedication & Care OptionsExperienceReputation

Important Notes

Compensation influence: Compensation may influence presentation/order of qualified providers. We disclose this on-page.

Updates: We refresh categories monthly (or faster if changes warrant).

Transparency: While we share our general approach, specific scoring algorithms remain proprietary to maintain the integrity of our evaluation process.

Questions about our methodology? Contact us.